Terms of Service

Effective Date: May 23, 2018
Website: https://alluvibulk.com
Email: sale@retatrutidesupplier.com (24/7 response)

Mailing Address:
Flat A, 12/F
Example Building
123 Queen’s Road Central
Central, Hong Kong

1. Acceptance of Terms

By accessing or using https://alluvibulk.com (the “Website”), you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, do not use the Website.

These Terms apply to all users, including distributors, wholesale clients, and potential partners.

2. Eligibility

The Website and services are intended for professional distributors, wholesale clients, and business partners. By using the Website, you represent that you are:

• At least 18 years old
   
• Authorized to engage in business-to-business transactions
   

3. Use of Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You shall not:

• Misrepresent your identity or affiliation
   
• Attempt to access unauthorized areas of the Website
   
• Interfere with the Website’s security or functionality
   
• Use the Website to sell, distribute, or promote products without ALLUVI™ authorization
   

4. Intellectual Property

All content on this Website, including text, images, logos, product descriptions, and graphics, is the property of ALLUVI™ or its licensors and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute content without written permission
   
• Use our trademarks, logos, or brand names for commercial purposes without prior consent
   

5. Product Information

ALLUVI™ products are manufactured and supplied for professional distribution and private label purposes. Product availability, specifications, and pricing are subject to change without notice.

We do not operate retail stores. Any website claiming to be an “ALLUVI Online Store” is an independent distributor.

6. Orders and Payments

• Orders placed via the Website or email are considered requests for quotation unless explicitly confirmed by ALLUVI™.
   
• Pricing and terms will be provided per order and are valid only for the period specified.
   
• Payment methods, terms, and shipment arrangements are agreed upon between the customer and ALLUVI™.
   

7. Refunds and Returns (B2B)

• Due to the nature of bulk and private label products, returns are accepted only for defective or incorrect items.
   
• All claims must be reported within 7 days of receipt.
   
• Refunds or replacements are issued after inspection and verification by ALLUVI™.
   
• Custom-labeled private orders are non-refundable once production has begun.
   

8. Limitation of Liability

To the maximum extent permitted by law, ALLUVI™ and its affiliates are not liable for:

• Direct, indirect, incidental, or consequential damages arising from use of the Website
   
• Errors, inaccuracies, or omissions in product descriptions
   
• Losses arising from shipping delays, customs, or third-party logistics
   

The Website and its content are provided “as is” without warranties of any kind.

9. Indemnification

You agree to indemnify and hold ALLUVI™, its affiliates, officers, and employees harmless from any claims, damages, losses, or expenses arising out of:

• Your misuse of the Website
   
• Violation of these Terms
   
• Unauthorized business activities involving ALLUVI™ products
   

10. Third-Party Links

The Website may contain links to third-party websites. ALLUVI™ is not responsible for their content, policies, or practices. We encourage you to review the privacy and terms policies of any third-party sites you visit.

11. Cookies and Privacy

• We use cookies to enhance user experience, analyze traffic, and support marketing efforts.
   
• By accepting cookies, your data will be aggregated with other users for analytical purposes.
   
• Personal information is handled in accordance with our Privacy Policy.
   

12. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Hong Kong, without regard to conflict of law principles.
   
• Any disputes arising from these Terms or use of the Website will be resolved exclusively in the courts of Hong Kong.
   
• Parties agree to first attempt resolution through negotiation or mediation before pursuing legal action.
   

13. Termination

ALLUVI™ reserves the right to suspend or terminate access to the Website or its services for users who violate these Terms or engage in unauthorized activities.

14. Changes to Terms

ALLUVI™ may update these Terms of Service at any time. The Effective Date at the top will reflect the most recent update. Continued use of the Website constitutes acceptance of the updated Terms.

15. Contact Us

For questions regarding these Terms of Service, please contact us:

Email: sale@retatrutidesupplier.com (24/7 response)
Mailing Address:
Flat A, 12/F
Example Building
123 Queen’s Road Central
Central, Hong Kong